How Our Legal Terms Apply to Your Account
These terms apply to every account opened through hq999 and cover how you access the platform, how funds move through your wallet, and what happens if something goes wrong. Access and eligibility are determined by your local law — we do not make legal representations on
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your behalf, and it is your responsibility to confirm that using an online platform like this is permitted where you are located. When you deposit using bKash, Nagad, or Rocket, the transaction is processed under the payment provider's own terms in addition to ours. We are
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not liable for delays or failures that originate on the wallet provider's side, though our support team can help you trace a transaction if it does not reflect in your account balance. Withdrawals go back to the same wallet method used for the deposit, and your
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account name must match the registered wallet name — mismatches will cause a hold while we verify identity. We reserve the right to suspend or close an account if activity breaches these terms, including multiple accounts, use of another person's wallet, or attempts to manipulate account
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balances. Any balance remaining at closure will be reviewed and returned to your verified wallet where the terms allow it. For Bangladesh-based questions about how these terms affect your use, reach our support team through the contact paths listed below.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.